Chicago Property Management for HOA Boards, Multifamily Owners, and Investors.
Chicago's only property management firm purpose-built to serve associations, multifamily, and investors with equally deep service. Tech-forward operations, transparent pricing, real expertise.
What Brings You Here?
I'm a Board Member
Your association deserves a manager who treats it like an investment. Finance-Only and Full-Service tiers for boards 12–250+ units. Governance, financials, and operations — handled by senior strategists.
Explore association servicesI'm a Rental Owner
We're looking for owners who appreciate the value an excellent management company provides and want to buy back their time. Investor-focused, forward-thinking management from a founder who is an investor himself. Maintenance-Only and Full-Service tiers for multifamily and SFR portfolios.
Explore rental owner servicesI'm a Unit Owner or Resident
Own a condo unit or rent in an Altus-managed property? Pay assessments or rent, request maintenance, access your portal.
Go to resident resourcesThree Audiences. One Team. Built Differently.
Most Chicago property management companies specialize in either condo associations or rental properties. Altus serves both — fluently — under one roof. That is not an accident; it is how we were built from day one.
The why: technology that scales, a global operations team that handles execution, senior strategists in Chicago who handle strategy, and an integrated maintenance operation through our sister company, My Handyman Chicago. These four pillars let us serve associations, multifamily investors, and single-family portfolios with the same depth.
The result: boards get the deep governance expertise of a specialist. Investors get the operational discipline of a portfolio manager. Both get the responsiveness of a boutique — because that is what we still are.
About Altus Property Partners
What Is Your Chicago Rental Property Worth?
Get a market-driven rental estimate with comparable properties, neighborhood trends, and our recommendations on positioning — no sales call required. We send a written report, not a verbal estimate.
The Numbers Behind How We Manage
These numbers tell you how we operate, what we measure, and what you can expect when you partner with Altus.
650+
Doors Under Management
Altus manages over 650 residential doors across Chicago and the suburbs — a portfolio large enough to give us operational depth, small enough that every client still works directly with a senior strategist. This is not a call-center operation.
24
Active HOA & Condo Clients
Twenty-four associations currently trust Altus with their governance, finances, and operations. Each one has a named senior strategist, not a rotating junior PM. When your board chair calls, they know who they are calling.
95%
Client Retention Rate
Ninety-five percent of Altus clients renew their management agreement each year. We do not have a sales team chasing new business to replace lost clients. Our growth comes from referrals — boards and owners who tell other boards and owners.
10
Years in Chicagoland
Founded in 2016, Altus has operated through a decade of Chicago's market cycles — the post-COVID rental surge, rising insurance costs, and the evolving enforcement of the Chicago RLTO. That institutional knowledge is in every recommendation we make.
16
Team Members
Sixteen people — senior strategists in Chicago, a dedicated operations team, and 24/7 communication tools — handle everything from board governance to 2 a.m. maintenance calls. Every role has a defined owner. Nothing falls through the cracks.
30–60
Day Transition Timeline
Most management transitions take 30 to 60 days from signed agreement to full operational handoff. We handle document collection, financial cutover, vendor introductions, and resident notification. Your board does not have to manage the transition — we do.
24/7
Emergency Response Line
Angel, our 24/7 receptionist, handles all inbound communication — including after-hours maintenance emergencies. Every call is logged, triaged, and escalated to the right person. Residents are never left without a response.
30+
Chicago Neighborhoods & Suburbs Served
From the West Loop to Woodlawn, from Hyde Park to Homewood — Altus serves 30 specific markets across Chicagoland. Each location page on this site reflects real operational knowledge of that neighborhood, not a city-name swap.
100%
Vendor Bid Transparency
Every vendor bid is visible to the owner or board. Every markup is disclosed. We do not have preferred vendors who overcharge because no one is watching. If we mark up a repair, you know exactly how much and why.
1
Senior Strategist per Client
Every board chair and every rental owner portfolio gets one named senior strategist — not a team inbox, not a rotating PM. You know who is responsible for your property. They know your building, your board, and your goals.
Two Audiences. Four Service Tiers. One Standard.
Associations (HOA & Condo)
We serve boards on behalf of the community to improve the value and experience for everybody. Our sweet spot is 12–250+ unit associations. We help streamline communication, provide clarity around financials, reduce board fatigue, and operationally guide associations to plan for the future.
For self-managing boards needing pro financials
Boards ready to fully outsource operations
Multifamily & SFR
We serve investors who appreciate the value an excellent management company provides and want to buy back their time. We don't just manage — we operate with an investor mindset because our founder is an investor. Forward-thinking management focused on NOI, occupancy, and long-term value creation.
For self-managing landlords needing maintenance support
Hands-off property management for investors
Three Commitments We Make to Every Client
We don't make stress-free promises. We make specific commitments — and we publish them so you can hold us to them.
Response & Communication Commitment
Every inbound communication answered within 4 business hours — not an auto-reply, a real answer. 24/7 emergency line for active maintenance issues with immediate escalation. Weekly check-ins with board chairs during active projects. Monthly all-board financial updates. You will never have to chase us for information.
Financial Transparency Commitment
Monthly financials delivered by the 15th. All vendor bids visible to owners and boards. Zero hidden fees — every markup disclosed in writing. Annual budget preparation completed 60 days before fiscal year-end. You will never receive a surprise invoice.
Operational Leadership Commitment
Every client has one named senior strategist — not a team inbox, not a rotating PM. That strategist knows your building, your board, and your goals. We proactively identify issues before they become crises. We manage the transition, the vendors, and the compliance. You manage your investment.
Backed by an Integrated Maintenance Operation
Most property management companies subcontract every repair to outside vendors at marked-up prices. The owner pays more; the vendor has no real accountability to the manager. Altus operates differently.
We are vendor-agnostic. Our sister company, My Handyman Chicago, is available for routine work — but we use them because they are good, not because we own them. For every project, we get competitive bids, present options to the board or owner, and let you decide. Our job is to manage the outcome, not to steer work to a related entity.
How Our Maintenance Network WorksIn-House Technicians
Employed maintenance staff through My Handyman Chicago — not subcontracted strangers.
Zero Markup on Routine Work
Routine repairs, painting, and maintenance at cost. No hidden vendor markup.
24/7 Emergency Response
After-hours emergencies dispatched immediately to the on-call maintenance team.
Vetted External Vendors
For specialized work, we use a network of vetted vendors with negotiated rates — all bids visible.
What Our Clients Are Saying
"As out-of-state investors, navigating a complex market can be incredibly overwhelming. The team at Altus took us on and helped us manage the renovation and sale of multiple rental properties over the last couple of years, making the entire process manageable and an overall positive experience. When you live far away, communication is everything. This team is responsive, easy to contact, and always on top of things. A special, massive shout-out to Pam, who kept us completely informed, supported, and sane through every step. Our experience has been that Altus is the best PM in Chicagoland!"
Stacy A.
Rental Property Investor · May 2026
"I've had a consistently positive experience with Altus Property Partners. Maintenance requests were acknowledged within hours and resolved promptly, communication was clear, and billing and lease documents were straightforward with no surprises. Staff were respectful and solution-oriented, and I always felt my concerns were taken seriously. Overall: dependable, responsive, and tenant-focused. I'd recommend Altus to anyone looking for a well-managed rental."
Keith
Property Owner · February 2026
"Altus Property Partners stands out because of their communication and professionalism. Everyone I've interacted with has been respectful, responsive, and helpful. They seem to genuinely care about doing things the right way and providing a smooth experience for clients and residents."
Marc
Unit Owner · March 2026
Questions We Hear Most
For Board Members
What's the minimum association size you manage?
We work with associations from 12 to 250 units. Our sweet spot is 12–250+ units, where the operational complexity justifies senior-level management. For associations under 12 units, we refer to specialist firms better suited to that scale.
How does your Finance-Only tier work?
Finance-Only is a productized tier for self-managing boards that need professional financial oversight. It includes dues collection, AR/AP, monthly financial statements, board portal access, annual budget preparation, and 1099 prep. Operations remain with your board. It is a clean entry point with a clear upgrade path to Full-Service.
How do you handle the transition from our current management company?
We handle the entire transition — document collection, financial cutover, vendor introductions, and resident notification. Most transitions complete in 30–60 days with zero gap in service. Your board does not manage the transition; we do.
What credentials does your team hold?
Our senior property managers hold Illinois real estate licenses. We are active members of the Community Associations Institute (CAI) and the National Association of Residential Property Managers (NARPM). Our team participates in ongoing education on Illinois condo law, the Chicago RLTO, and reserve study methodology.
How quickly will we hear back when we contact you?
Every inbound communication receives a substantive response within 4 business hours — not an auto-reply, a real answer from a real person. For after-hours emergencies, our 24/7 line is staffed by Angel, our receptionist, with immediate escalation to the on-call team.
For Rental Owners
What does Maintenance-Only service include?
Maintenance-Only includes 24/7 inbound tenant maintenance calls, work order dispatch, vendor coordination, repair documentation, and owner notifications. You keep control of leasing, rent collection, and tenant relationships. It is designed for self-managing landlords who want to eliminate the maintenance burden without giving up full control.
Do I have to pay management fees if my unit is vacant?
No. Our Full-Service rental management fees are based on collected rent. If a unit is vacant and not generating rent, you do not pay a management fee for that unit. We align our incentives with yours.
How quickly do you respond to tenant maintenance requests?
Angel handles all inbound maintenance calls 24/7. Routine requests are dispatched within one business day. Emergency requests — no heat, flooding, gas leak — are escalated immediately to the on-call team and our sister company, My Handyman Chicago.
What does your free rental analysis include?
A market-driven rental estimate for any Chicago property — comparable units currently on the market, recent lease comps, neighborhood trend data, and our recommendations on pricing and positioning. No sales call required. We send a written report, not a verbal estimate.
How is Altus different from other Chicago property managers?
Three things: we serve both associations and rental owners under one roof with equally deep expertise; we have a tiered service model (Finance-Only, Maintenance-Only) that no competitor offers in productized form; and our sister company, My Handyman Chicago, gives every client access to integrated maintenance without vendor markups. We are also investor-led — our principals own investment property, so we manage yours the way we manage ours.
Areas We Serve
We serve communities across Chicago and the suburbs — focused on neighborhoods that invest in themselves.
Let's Talk About Your Property
Whether your board is evaluating new management, you're scaling a multifamily portfolio, or you just want a market-driven rental estimate — we'd like to hear about your property.