Resident Portal — Pay Rent, Assessments & Maintenance Requests Online
Access your Altus resident portal to pay rent or HOA assessments, submit maintenance requests, view your ledger, and manage your account — 24/7 from any device.
Resident Portal Login
Pay rent, submit requests, and access your documents at apropertypartner.managebuilding.com
What you can do in the resident portal
Pay Rent or Assessments
Make one-time payments or set up autopay for rent or condo assessments. All major debit cards and ACH bank transfers accepted.
Submit Maintenance Requests
Log and track maintenance requests for your unit or common areas. Attach photos and receive status updates as work progresses.
View Your Ledger
See your full payment history, outstanding balances, and account statement at any time.
Access Documents & Notices
Download lease agreements, association documents, meeting minutes, budgets, and community notices.
Set Up Autopay
Never miss a payment. Configure automatic monthly payments from your bank account or debit card.
Who is this portal for?
Renters in Altus-managed properties
Pay rent, submit maintenance requests, access your lease and move-in documents.
Condo unit owners
Pay HOA assessments, access association documents, and submit maintenance requests for your unit.
Board members
Access meeting minutes, budgets, financial reports, and community notices for your association.
Common questions about the resident portal
How do I pay my rent or assessment online?
Log in to the resident portal at the link above. From your dashboard, select Payments, then choose either a one-time payment or set up autopay. Enter your bank account or debit card information and confirm. Payments typically post within 1–2 business days.
How do I submit a maintenance request?
After logging in, navigate to Maintenance and select New Request. Describe the issue, select the category, and attach photos if available. You will receive email updates as the request moves through review, scheduling, and completion. For after-hours emergencies, call our 24/7 line at (312) 847-4414.
How do I log in for the first time?
When you move in or your association onboards with Altus, you will receive an invitation email from Buildium (our property management platform) with a link to create your account. If you did not receive an invite or cannot find it, contact our team at info@altuspropertypartners.com or call (312) 847-4414 and we will resend it.
Who is the resident portal for?
The Altus resident portal is for renters living in Altus-managed rental properties, condo unit owners in Altus-managed associations, and board members of those associations. All three groups use the same portal login at apropertypartner.managebuilding.com.
What if I forgot my password?
Click 'Forgot Password' on the portal login page and enter the email address associated with your account. You will receive a password reset link within a few minutes. If you do not receive it, check your spam folder or contact us for help.
Need help accessing your account?
If you haven't received your portal invitation or are having trouble logging in, our team is here to help. Contact us and we'll get you set up.